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RPC Coupa Setup

Coupa is the Relocation Payment Clearinghouse (“RPC”) claims processing system. This page provides training materials describing how to setup your account in Coupa.

Claim reimbursement process Overview

Coupa Account/Profile Setup

Claim Submission User Guides

Training Videos

Claim Reimbursement Process Overview

Coupa Account/Profile Setup

All reimbursement claims to the Relocation Payment Clearinghouse (“RPC”) must be submitted and evaluated through the Coupa Supplier Portal (“Coupa” or “Coupa Portal”), the RPC’s system for submitting and processing claims associated with the C-band relocation program. The Coupa Portal is the web-based system that provides a potential claimant the ability to: set up and update its profile, submit claims to the RPC, track the status of its claim, and communicate with the RPC.

A detailed, step-by-step “how-to” guide is available to assist claimants with completing account set up. Please see link on the left-hand side of this screen.

PLEASE NOTE: Entities will receive an invitation from the RPC to initiate the profile setup in Coupa. If your organization has not been contacted by the RPC and you believe you are eligible to submit a claim under the C-band relocation program, please send an email to info@CbandRPC.com with “SETUP” in the subject line and include the following information in the body of the email:

❯ Entity Name
❯ Point of Contact *
❯ Title/Position
❯ Email Address
❯ Phone Number

* A person delegated to make binding financial decisions on behalf of the entity will be required to complete the “Authorization to Submit Claims” form, linked on the left-hand side of the screen, to confirm authorization of the person identified during the account set up process.

If you have any questions, please review the C-band Handbook located at www.CbandRPC.com/resources or RPC at info@cbandrpc.com. No claims for reimbursement of relocation costs or information of a confidential nature may be submitted to this email address, nor will email attachments of any kind be accepted at this address.

Claim Submission User Guides

Lump Sum Claim Submission User Guide

The purpose of the RPC Lump Sum Claim Submission User Guide is to provide lump sum filers (“Claimants”) whose election was accepted by the Federal Communications Commission (“FCC”) and whose RPC Claimant Profile has been approved via the Coupa Portal with guidance on how to request reimbursement of accepted lump sum elections (“claim” or “invoice”) within the Coupa Portal. 

Actual Cost Reimbursement Claim Submission User Guide

The purpose of the RPC Actual Cost Reimbursement Claim Submission User Guide is to provide eligible and approved Non-Lump Sum Claimants (“Claimants”) with guidance on submitting claims for reimbursements (“claim” or “invoice”) in the Coupa Portal.

Coupa Training Videos

The Relocation Payment Clearinghouse has prepared the following video tutorials to provide Claimants with guidance on how to navigate within Coupa to create their Coupa account and claimant profile(s). If you have any questions, please contact our Service Desk at 301-463-4676 or info@CbandRPC.com.
Coupa Account Setup Claimant Profile Setup