For inquiries of a general nature concerning the functions of the Relocation Payment Clearinghouse (“RPC”), or for assistance with Coupa setup, please contact the RPC Service Desk at (301) 463-4676 or

  • The RPC’s Service Desk Hours of operation are Monday through Friday, 8:00 a.m. – 5:00 p.m. ET, excluding federal holidays.
  • No claims for reimbursement of relocation costs or information of a confidential nature may be submitted to the RPC service desk.
  • No email attachments of any kind can be accepted through the Service Desk email address. Emails should be submitted in plain text. Emails that contain images or attachments of any kind are not accepted at this email address.
  • When an email is sent to, a ticket is created within the RPC Service Desk, Jira. Communication regarding the inquiry will be provided to the sender via the email domain.

The RPC’s website will be updated over time to provide further information on the appropriate channels for submitting claims for the reimbursement of relocation costs and for other official purposes.


The RPC is an independent and neutral party. The RPC does not represent, or act on behalf of, any stakeholder.