This page contains resource materials related to the various functions of the Relocation Payment Clearinghouse (“RPC”). Updates to published materials will be clearly communicated. New materials will be added as they become available.
RPC C-BAND HANDBOOK
The C-band Handbook provides program stakeholders and interested parties with information on the RPC’s policies and procedures. The C-band Handbook has not been and will not be approved by the FCC. In the event of any conflict between the FCC’s Rules (as defined in the Handbook) and the C-band Handbook, the FCC’s Rules shall control. Program stakeholders and interested parties should consult with counsel regarding the substance and application of the FCC’s Rules that govern all matters associated with the C-band relocation.
The Handbook is subject to revision and parties should ensure that they are referencing the most current version.
RPC C-BAND HANDBOOK SUMMARY OF SELECTED CHANGES
On April 30, 2021, the Relocation Payment Clearinghouse LLC (“RPC”) posted on its website a draft C-band Handbook and welcomed comments on it from program stakeholders and interested parties. The RPC has now published the C-band Handbook (Version 1.0). This is a summary, by section, of selected edits made since the posting of the draft C-band Handbook that are reflected in the C-band Handbook (Version 1.0). This is a summary only. It is not meant to be comprehensive or to take the place of the published C-band Handbook (Version 1.0).
RPC CONFIDENTIALITY POLICY (VERSION 1.1)
ACCOUNT SETUP IN COUPA, RPC’S CLAIMS PROCESSING SYSTEM
|❯||Point of Contact *|
|✓||Set up and update its profile.|
|✓||Submit claims to the RPC.|
|✓||Track the status of its claim.|
|✓||Communicate with the RPC.|
The point of contact provided to the RPC will receive an email invitation to register in Coupa and should begin the account set up process. The primary point of contact will be permitted to add additional persons to the Coupa profile.
After the account set up process is complete, the primary point of contact will be notified via email regarding next steps.If you have any questions, please visit www.CbandRPC.com or email info@CbandRPC.com.
How to Report Suspected Fraud, Waste, or Abuse
The Relocation Payment Clearinghouse (“RPC”) is committed to guarding against and mitigating the risk of fraud, waste, and abuse in the C-band relocation program. The RPC has established a process for C-band stakeholders, interested parties, and RPC personnel to confidentially report suspected fraud, waste, or abuse related to the C-band relocation program. The RPC hotline is hosted by a third party hotline provider, EthicsPoint, and can be used to submit reports on a confidential and anonymous basis. The RPC hotline can be accessed via telephone at (844) 565-0706, on the web at cbandrpc.ethicspoint.com, or on a mobile device at cbandrpcmobile.ethicspoint.com.
The Federal Communications Commission (“FCC”) has established a separate hotline dedicated to the reporting of suspected fraud, waste, and abuse in the C-band relocation program. Such hotline can be accessed via telephone at (202) 418-8200. Reports may be made to either or both hotlines.
RPC Dispute Resolution Plan
The Dispute Resolution Plan (“Plan”) sets forth the procedures that will be followed by the RPC in carrying out its dispute resolution obligations, as set forth in the Report and Order and Order of Proposed Modification and rules (“Report and Order”) adopted by the FCC. The purpose of the mediation and arbitration, as outlined in the Plan, is to facilitate — to the maximum extent possible — the resolution of disputes between C-band stakeholders by the parties themselves. RPC Mediators and RPC Arbitrators will therefore administer the mediation and arbitration processes set forth in the Plan in a flexible, but fair, manner, giving due regard to the interests of the parties in achieving a mutually satisfactory resolution of the issues in dispute. In the event of a conflict between the Plan and the Report and Order, the Report and Order shall control. The Plan is subject to revision and parties should ensure that they are using the most current version.
On November 19, 2021, the Relocation Payment Clearinghouse LLC (“RPC”) posted version 1.2 of the RPC’s Dispute Resolution Plan (“Plan”) on its website. In addition to making a number of non-substantive editorial changes, Version 1.2: (a) makes specific reference to the Public Notice, DA 21-1014, issued by the Wireless Telecommunications Bureau (“Bureau”) on August 18, 2021 (§ 8.1.2); (b) addresses the manner and timing within which an overlay licensee may elect to participate as a party to a dispute initiated by a C-band Incumbent challenging the RPC’s determination regarding the reimbursement of the claimant’s relocation costs or payment of a lump sum claim (§ 8.1.2; Annex III); and (c) in cases in which no overlay licensee elects to participate in a dispute initiated by a C-band Incumbent challenging the RPC’s determination regarding the reimbursement of the claimant’s relocation costs or payment of a lump sum claim, directs the Chief Mediator to so advise the Bureau (§ 8.2).
On November 1, 2021, the Relocation Payment Clearinghouse LLC (“RPC”) posted version 1.1 of the RPC’s Dispute Resolution Plan (“Plan”) on its website. In addition to a number of non-substantive editorial changes, Version 1.1: (a) Provides greater specificity regarding the application of the Plan to requests for lump sum payments (§§ 8.1, 8.2, 8.3, 9.3, Annex III, Annex IV); (b) Clarifies that, on the filing of an Objection to a claim for reimbursement of relocation costs or lump sum payment, the RPC will defer further action on the claim pending resolution of the dispute only with respect to the disputed amount of the claim (§ 8.2); (c) Provides additional detail regarding the schedule for the filing of Proposed Resolution Memoranda in mediations (§ 8.4); and (d) Requires substantive filings by the parties to mediation and non-binding arbitration to be in searchable PDF format (§§ 8.4, 9.3, Annex V).