RPC Resources

This page contains resource materials related to the various functions of the Relocation Payment Clearinghouse (“RPC”). Updates to published materials will be clearly communicated. New materials will be added as they become available.


The C-band Handbook provides program stakeholders and interested parties with information on the RPC’s policies and procedures. The C-band Handbook has not been and will not be approved by the FCC. In the event of any conflict between the FCC’s Rules (as defined in the Handbook) and the C-band Handbook, the FCC’s Rules shall control. Program stakeholders and interested parties should consult with counsel regarding the substance and application of the FCC’s Rules that govern all matters associated with the C-band relocation.

The Handbook is subject to revision and parties should ensure that they are referencing the most current version.


On April 30, 2021, the Relocation Payment Clearinghouse LLC (“RPC”) posted on its website a draft C-band Handbook and welcomed comments on it from program stakeholders and interested parties. The RPC has now published the C-band Handbook (Version 1.0). This is a summary, by section, of selected edits made since the posting of the draft C-band Handbook that are reflected in the C-band Handbook (Version 1.0). This is a summary only. It is not meant to be comprehensive or to take the place of the published C-band Handbook (Version 1.0).


The Confidentiality Policy establishes the procedures that the Relocation Payment Clearinghouse (“RPC”) will follow to classify documents and other data as Confidential Information (as defined in the Confidentiality Policy); protect such Confidential Information from public disclosure; and facilitate the exchange of Confidential Information relevant to the evaluation of claims by assisting Stakeholders to reach agreement on the conditions for disclosing such Confidential Information between and among them.


We are pleased to announce that the Relocation Payment Clearinghouse LLC (“RPC”) will be launching Coupa, the RPC’s system for submitting and processing claims associated with the C-band relocation program. Claims include claims for reimbursement of relocation costs and claims for lump sum reimbursements, which are mutually exclusive. The RPC has conducted preliminary outreach to known lump-sum electees and space station operators that may be eligible to submit claims for reimbursement of relocation costs or claims for lump sum reimbursement as part of the C-band relocation program. If your organization has previously been contacted by the RPC and has provided the requested contact information, no action is needed. If your organization has not been contacted by the RPC and you believe you are eligible to submit a claim under the C-band relocation program, please send an email to info@CbandRPC.com with “SETUP” in the subject line with the following information:
Entity Name
Point of Contact *
Email Address
Phone Number
* A person delegated to make binding financial decisions on behalf of the entity will be required to confirm authorization of the person identified during the account set up process. Through Coupa, a potential claimant will have the ability to:
Set up and update its profile.
Submit claims to the RPC.
Track the status of its claim.
Communicate with the RPC.

What’s Next?

The point of contact provided to the RPC will receive an email invitation to register in Coupa and should begin the account set up process. The primary point of contact will be permitted to add additional persons to the Coupa profile.

After the account set up process is complete, the primary point of contact will be notified via email regarding next steps.

If you have any questions, please visit www.CbandRPC.com or email info@CbandRPC.com.

How to Report Suspected Fraud, Waste, or Abuse

The Relocation Payment Clearinghouse (“RPC”) is committed to guarding against and mitigating the risk of fraud, waste, and abuse in the C-band relocation program. The RPC has established a process for C-band stakeholders, interested parties, and RPC personnel to confidentially report suspected fraud, waste, or abuse related to the C-band relocation program. The RPC hotline is hosted by a third party hotline provider, EthicsPoint, and can be used to submit reports on a confidential and anonymous basis. The RPC hotline can be accessed via telephone at (844) 565-0706, on the web at cbandrpc.ethicspoint.com, or on a mobile device at cbandrpcmobile.ethicspoint.com.

RPC Dispute Resolution Plan (Version 1.0)

The Dispute Resolution Plan (“Plan”) sets forth the procedures that will be followed by the RPC in carrying out its dispute resolution obligations, as set forth in the Report and Order and Order of Proposed Modification and rules (“Report and Order”) adopted by the FCC. The purpose of the mediation and arbitration, as outlined in the Plan, is to facilitate — to the maximum extent possible — the resolution of disputes between C-band stakeholders by the parties themselves. RPC Mediators and RPC Arbitrators will therefore administer the mediation and arbitration processes set forth in the Plan in a flexible, but fair, manner, giving due regard to the interests of the parties in achieving a mutually satisfactory resolution of the issues in dispute. In the event of a conflict between the Plan and the Report and Order, the Report and Order shall control. The Plan is subject to revision and parties should ensure that they are using the most current version.


Annexes I through IV of the Dispute Resolution Plan (“Plan”) contain forms that must be completed by the parties during the dispute resolution process: Annex I — Waiver of Privilege and Confidentiality – Mediation; Annex II — Waiver of Privilege and Confidentiality – Arbitration; Annex III — Objection; and Annex IV — Request for Non-Binding Arbitration. The purpose of each form is described in the Plan. These forms can be downloaded and completed by the parties.